How Product Managers Can Work with Subject-Matter Experts

Jason Knight
4 min readMay 15, 2023
Industry Expert vs Product/Services quadrant — quadrants map to thread labels

A little while ago, I Tweeted about subject-matter expertise and how it can impact your product decision-making in a B2B startup. I broadly bucketed people into 4 categories on a quadrant.

Let’s recap what these buckets mean before discussing some more general ways to approach dealing with subject-matter experts, who have strong opinions and long experience in your…

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Jason Knight

🕵️‍♂️ Consultant 🏋️‍♀️ Coach 👂 Mentor 🫵 Advisor 💬 Speaker 🎙 Podcast host @ One Knight in Product 🔗 https://okip.link/jason